Following a successful trial, we’re delighted to confirm that our Reserve & Collect service is now live at both of our Builders Merchant branches in New Milton and Wallisdown.

At NMSB, we’re always looking for ways to make buying building materials faster, easier, and more convenient for our customers. This service development is part of our ongoing commitment to enhancing customer convenience and operational efficiency, as well as improving the digital experience.

With Reserve & Collect, you can reserve the materials you need online and have them ready for collection at a time that suits you. Whether you’re a builder on a tight schedule or a DIY enthusiast, this service helps you save time and avoid unnecessary trips.

How It Works

1. Select your products online – Choose from our wide range of building materials.
2. Reserve them in advance – Fill out a quick form with your details and preferred branch.
3. Collect when ready – Orders placed before 3pm are usually ready within 3 hours, while later orders will be available the following day.

Not only does this service make picking up materials more convenient, but it also reduces waiting times and ensures the products you need are securely held for you until you arrive.

Delivery Options

If collecting isn’t convenient, NMSB also offers a flexible delivery service. Our fleet includes a smaller 3.5t dropside van, Moffett lorries with forklifts for tricky sites, and Hiab lorries, ensuring your materials arrive safely and on time.

Why Choose Reserve & Collect?

• Time-saving – Avoid long waits and streamline your projects.
• Convenient – Reserve from anywhere and pick up when it suits you.
• Reliable – Your materials are prepared and ready, reducing the risk of missing items.
• Pay later – Pay on collection.

To start using the service, visit our Reserve & Collect page today and see just how simple buying building materials can be.

Save time, reserve online!